Prospective Customer Center

Needs Analysis

Contact Information

* indicates a required field

*Organization:
* Address:
* City:
* State: * Zip:
* Phone:
Fax:
E-mail:
Web Site:
*Contact Person:
Title:

Resource Center Operation

Which of the following services are parts of your current operation?

Provide Booking and Delivery of Media, Books, Equipment, etc.
Provide Video on Demand
Allow Download Only
Use Subscription Services
Provide Local Content
All of the Above
Other

If other, please explain:

Is your booking service being phased out?
Yes No

Please describe what your future booking / delivery requirements will be:

Is the booking / delivery service being replaced by video streaming? Yes No

Will you be providing Intranet and / or Internet based video streaming?
Intranet Internet Both

Please describe the type of network and the bandwidth that is available for your video streaming service:

Would you like to continue providing an online catalog: one that allows you to have complete control of what is being offered?
YesNo

Do you already have a collection of digital content?
Yes No

Are you planning to build a collection of digital content?
Yes No

Would you like to provide your own video streaming service in conjunction with third party subscription services?
Yes No

Would you like to add the following capabilities to your video streaming operation?
Capture Content
Edit Content
Encoding Content
Additional Capabilities
Please provide details for Additional Capabilities:

Do you have a media player preference?
Real Player
Windows Media Player
Apple Quick Time
Other
If other, please specify:

Database Description / Details

How many titles are in your digital collection?
Total Number

Does this data exist on some other system?
Yes No
If yes, please specify:

Is the media data available in any of these formats?
ASCII
MARC
XML
Other
If other, please explain:

How many schools / buildings and / or districts / locations are serviced by your center?
Schools / Buildings Districts / Locations

What is the number for the following groups serviced by your center?
Teachers Students Administrators Others

Is any of this data available for downloading and / or importing?
Yes No
If yes, please specify:

Operation Requirement / Details

Do you wish to produce a Printed Catalog?
Yes No

Would you prefer to offer your catalog on-line and in a PDF format?
Yes No

Would you like your catalog aligned to your state's standards?
Yes No

Are you familiar with single sign on? Would you like to learn more about this feature?
Yes No

Do you require very detailed statistical reporting?
Yes No

Do you require viewer / audience statistics?
Yes No

Do you evaluate previews?
Yes No

Do you send a high volume of snail mail to your users?
Yes No

Would you like to use email for confirmations and / or other types of notices?
Yes No

Does your system charge for its service?
Yes No
If yes, please specify:
Charge Back
Flat Rate
Annual Charge
Other
If other, please explain:

Do you require Accounts Receivable capability?
Yes No

Do you anticipate any dramatic growth in your center / operation in the next several years?
Yes No

Do you currently pay a "System / Technical Support" fee?
Yes No

Additional Data

When do you anticipate funding will be available for your video streaming project?

Describe any special requirements and / information about your operation you wish to share.

 

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Copyright 2007 Tek Data Systems Company

 

2008 NMM

2008 CCUMC Annual Conference