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Media Management Solutions >
Service and Support
Tek Data Systems Company is committed to providing the best
possible service and support to our customers.
New Tek Data Systems
Systems purchased from Tek Data may include the following
services:
On-site Installation and Configuration of Software and Hardware
On-site Training
Data Conversion
Customization of Administrative Functions
Customization of Reports
Annual Service Contract (See Below)
Annual Service Contract
Unlimited
Toll Free Phone / Fax Support
Unlimited
E-mail Support
Free
Upgrades for Current Version
Access
to Software Downloads
Access
to On-line Resources
Discounts
on New Versions of Software
Discounts
on Software Accessory Programs
Advanced Training School
In addition to on-site training, Tek Data Systems Company
hosts Advanced Training School Sessions. These sessions are intended
for users that have gained a good working knowledge of the system.
The goal of these sessions is to enhance the user's understanding
of the system and the tools that are available for troubleshooting
and reporting.
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