Contact Information

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1. Booking/Scheduling Requirements

Do you book / schedule any of the following?

AV Materials Print Media Equipment

Rooms Meetings Personnel

Other

If other, please explain:

Do you have a one-step, over-the-counter, Check-out and Check-in operation?
Yes No

Do you book / schedule resources for an entire day - 24 hours or greater?
Yes No

Do you book / schedule resources by Date and Time or Daily only?
Both
Daily Only

Do you book / schedule packages of resources of any type (a.v. cart with media, etc.)?
Yes No

Do you process recurring orders: semester, etc.?
Yes No

What is the estimated number of requests processed per year?

What kind of requests are these?

Written Phone Walk-in

Fax E-mail Other

If other, please explain:

How far in advance are requests typically received?

Days Weeks Months

Years Hours Other

If other, please explain:

What is the average number of items shipped / delivered or checked-out on a given day?

What is the primary delivery method?

Courier Mail

UPS Other

If other, please explain:

Do you want patrons / faculty to have online ordering capability? Yes No

Do you want to provide them with confirmations / notices via email? Yes No

2. Database Description / Details

What is type of resources do you manage and what is the total number of pieces of each category?

AV Material	Total Number
Print Media	Total Number
Equipment	Total Number
Rooms	Total Number
Meetings	Total Number
Personnel	Total Number
Other	Total Number

If other, please specify:

What is the total number of buildings and / or locations serviced by your center?

Buildings

Locations

What is the total number of patrons / faculty / students serviced by your center?

Total

Does your data exist on some other system?
Yes No
If yes, please specify:

In which of these formats is your current data?

ASCII MARC XML Other

If other, please explain:

3. Operation Requirement / Details

Does your system charge for its service?
Yes No
If yes, please specify:

Charge Back Flat Rate

Rental Fee Annual Charge

Other

If other, please explain:

Do you require Accounts Receivable capability?
Yes No

Do you use or require any special labels for your materials?
Yes No

Is any of your inventory currently Bar Coded?
Yes No

If not, would you like to have this feature?
Yes No

Do you have Bar Code Reading Equipment?
Yes No
If yes, please specify the brand and model:

Do you have a telephone booking system?
Yes No

If yes, please specify by name:

Do you wish to continue providing this service?
Yes No

How many local workstations are needed as a minimum requirement to start?

What operating systems are running on the workstations?

4. Other Requirements

The following questions are general in nature to assist in getting a broad view of your requirements. Please keep in mind that the software is more detailed.

Do you track equipment repairs?
Yes No

Do you require "in room and / or storage location inventory control capability"?
Yes No

Please explain:

Does your operation include sales capability?
Yes No

Do you duplicate videos as a part of your Media Operation?
Yes No

Do you do off air taping?
Yes No

Do you have any special scheduling requests
(i.e. Video On Demand)? Yes No
If yes, please explain:

Do you wish to produce a Printed Catalog?
Yes No

Do you wish to publish your catalog on-line as a PDF file?
Yes No

Do you provide curriculum standards and / or subject area research for your catalog?
Yes No

Do you receive large batches of requests at certain times of the year?
Yes No

Do you require very detailed statistical reporting?
Yes No

Do you require viewer or audience statistics?
Yes No

Do you circulate and evaluate vendor previews?
Yes No

Do you send a high volume of direct mail pieces to your users?
Yes No

Do you anticipate any dramatic growth in your center / operation in the next three (3) years?
Yes No

Do you currently pay an annual "System Support" fee?
Yes No

Additional Data

When do you anticipate funding will be available for your automation project?

Describe any special characteristics of the center / operation you wish to share.